MSF Eastern Africa
is looking for a Learning and Capability Development Manager
Do your skills and experience not precisely
match the requirements? At MSF EA, we strive to create a safe, diverse and
inclusive workplace, recognising the need to increase access to professional
opportunities for historically underrepresented groups. If you're interested in
this position but your experience doesn't align perfectly with the selection
criteria, we encourage you to apply anyway. You might be the ideal candidate
for this or other positions.
Firmly committed to safeguarding patients,
community members, staff, and all those in contact with the organisation from
all forms of abuse, including sexual exploitation, abuse, and harassment
(SEAH), we will take all necessary steps, through rigorous vetting processes,
to ensure that confirmed perpetrators of abuse do not join the organization.
For this position, contact level
with patients and children is categorized as Medium risk and will be monitored with this in regard.
Introduction
Médecins
Sans Frontières/Doctors Without Borders (MSF) is an international independent
medical humanitarian organisation that provides assistance to people affected
by conflicts, epidemics, and natural or human-made disasters and excluded from
healthcare. We provide this assistance without discrimination, irrespective of
race, religion, creed or political affiliation.
About
MSF Eastern Africa
MSF Eastern Africa (MSF EA) is the regional
institutional office of MSF. It focuses on representation and networking,
recruiting and supporting staff from the region, communications and
fundraising, as well as working on other dossiers of importance to MSF such as
Diversity, Equity and Inclusion (DEI), Data Protection, mutualization,
training, medical operational support and environmental health.
Rationale/Objective
for Position
The Learning &
Capability Development Manager is responsible for leading the development and
implementation of MSF EA and Ubuntu learning and capability development
strategies, frameworks, policies and initiatives.
The job holder is
responsible for ensuring that learning programs are aligned with MSF’s
organisational goals, values, and operational needs.
This position will
be hierarchically and functionally accountable to the
Head of Organization Development and People Services.
Tasks &
Responsibilities
Strategic
Responsibilities
- Lead the development and implementation of learning and capability
development strategies, ensuring alignment with MSF’s mission and
organisational objectives.
Technical and Operational Responsibilities
Learning and Capability Development Leadership and Policy
- Lead the development of annual learning and capability development
plans for the organisation, setting clear priorities and measurable goals that
match organisation operational objectives.
- Coordinate the definition and communication of the vision, mission,
and strategic objectives for the LnCD unit.
- Lead the delivery and execution of the mandate for LCD initiatives,
ensuring consistency, quality, and impact.
Program Development & Delivery for MSF EA and MSF Ubuntu
- Oversee the design, curating, and delivery of diverse learning
solutions, including digital/e-learning, virtual, instructor-led, and
experiential programs.
- Enhance competency-based learning pathways tailored to various staff
levels and operational needs.
- Oversee the implementation of innovative learning methodologies,
leveraging new technologies and approaches such as AI, simulations, and
experiential learning.
- Oversee the development of standards and guidelines for content
quality, program delivery, and reporting.
Mobility
- Provide learning-related input to mobility processes while respecting
the responsibilities of other units in selection, placement, and workforce
planning.
- Support identification of the capabilities required for priority roles
and contribute to development plans that prepare staff for internal
opportunities and changing operational needs.
- Work with P&C and operational units to support staff mobility and
career development through learning pathways, role-specific preparation, and
transition support.
Performance Management for MSF EA and MSF Ubuntu
- Oversee the Coordination with P&C and line managers to translate
performance review findings into targeted learning interventions and actionable
development plans, strengthening the link between performance management,
learning and staff development.
- Oversee the use of aggregated performance and development insights,
where appropriate, to identify competency gaps, learning needs, and staff development opportunities at individual, team, and
organisational levels.
Partnership & Stakeholder Management for MSF EA and MSF Ubuntu
- Build and oversee and maintain strategic partnerships with external
vendors, academic institutions, consultants, and other humanitarian agencies.
- Collaborate with internal departments to identify capability gaps and
co-develop targeted learning solutions. Promote stakeholder engagement and
buy-in for learning initiatives.
- Manage audio-visual initiatives provided by
MSF EA across the MSF Movement by overseeing the planning, development,
production, accessibility, dissemination, and evaluation of learning resources
in collaboration with relevant stakeholders and in alignment with MSF
standards, learning priorities, and applicable policies.
Impact, Evaluation & Learning Effectiveness for MSF EA and MSF
Ubuntu
- Oversee the organisation’s approach to measuring and maximizing the
impact of learning and talent-development initiatives.
- Lead the translation of performance data and stakeholder feedback into
clear insights and recommendations for senior leaders, using them to shape
priorities, improve programs, and guide investment decisions. Communicate the
value, outcomes, and return on investment of learning initiatives.
- Provide oversight of coaching and mentoring initiatives provided by
MSF EA, ensuring they are aligned with organisational goals, consistently
delivered, and evaluated for effectiveness.
Culture and Leadership development for MSF EA and Ubuntu
- Foster a culture of continuous learning that encourages reflection,
feedback, knowledge sharing, and continuous improvement.
- Coordinate leadership development initiatives that strengthen the
competencies of current and emerging leaders, aligned with MSF's values,
leadership expectations, and operational priorities, in liaison with relevant
teams.
Staff Onboarding/Offboarding & Integration for MSF EA and
Ubuntu
- Oversee the development and continuous improvement of the staff
onboarding/offboarding and integration program to ensure new employees
understand MSF’s culture, policies, and operational procedures.
- Manage the design of engaging onboarding experiences that facilitate
quick and effective integration into the organisation.
- Coordinate with P&C and department managers to tailor onboarding
content to specific roles and contexts.
Resource & Budget Management
- Manage the learning and capability development budget, ensuring
effective utilization of resources.
Other Responsibilities
- Ensure accurate integration of EDI & Safeguarding aspects into all
policies and practices within the unit.
- Recognize, respond, and document any form of abuse or inappropriate
behavior and alert the safeguarding unit of any suspected potential abuse.
- Compliance Assurance - Ensure that all data processing activities
within unit comply with relevant data protection laws and regulations,
including the Data Protection Act, 2019 and support the team members to receive
necessary training in this area.
- Policy Adherence - Enforce data protection policies, procedures, and
guidelines within the unit, ensuring that all team members are aware of and
adhere to these protocols.
- Proactively participate in the individual performance management
process including objective setting, performance monitoring and performance
evaluation.
- Recognize and reinforce strong performance in the Learning and
Capability Development team; identify and encourage improvement where needed;
and ensure quality and timely performance management process is carried out for
the team.
Qualifications
Education
- Bachelor’s degree in Human Resource Management, Business
Studies, Education, Humanitarian studies, Leadership, Education, or related
field.
- Extensive knowledge of adult learning principles, modern
training techniques, and innovative learning technologies.
- Fluency in English; knowledge of French or other languages
is an advantage
Experience
- Proven experience (minimum 5 years) in organisational
learning, talent development, or related fields, with at least 3 years in a
leadership role.
Competencies
- Technical Competencies
- Able to set and lead the learning and
capability development strategy, aligned with organisational priorities.
- Ability to design, oversee and evaluate
learning programmes that deliver measurable impact.
- Excellent organisational and project
management skills, with the ability to deliver on time.
- Ability to interact effectively at all levels
in a complex international organisation, through strong communication,
negotiation and influencing skills.
- Strong facilitation and presentation skills.
- Strong analytical and problem-solving skills,
with the ability to turn learning data into actionable recommendations.
- Ability to make effective use of learning
management systems and digital learning tools.
- Behavioural/General
Competencies
- Strong leadership skills able coach, develop a
team and build a strong learning culture.
- Work independently with minimal supervision.
- Ability work across diverse cultural,
regulatory and operational contexts.
- Keeps up to date with learning trends and good
practice.
- Flexible, resilient and able to adapt to
fast-changing environments.
- Committed to MSF’s principles.
- Ethics: High ethical standards and a
commitment to protecting personal data and furthering MSF’s mandate.
Conditions and Benefits:
- Job Location: MSF Eastern Africa office in Nairobi
(Kenya).
- Contract: Open-ended, Full-time contract.
- Start date: As Soon As Possible.
- Salary: An annual salary of EUR 31,216 at HQ
Grade 9 based on a full-time appointment with an annual increment of
2% every year up to a maximum of 10 years.
- Work-life balance financial benefit; ranging between EUR
620 to 1,159/month based on individual & administrative status.
This amount may be used to cover accommodation and utilities, transportation,
etc.
- Other benefits include;
- Annual Leave: 25 days of annual leave per year.
- Other Holidays: sick leave, circumstantial leave, maternity
leave (21 weeks), paternity leave (4 weeks), own affairs days off, etc.
- Employer Pension contribution: 10% of basic salary:
- International insurance for both medical and
disability.
- Relocation support; based on MSF EA
terms/conditions.
- Work-life balance: Daily flexi-hours and 2 days
working from home possible.
- School fees benefits: for eligible dependents, based
on individual & administrative status.
- Diverse team composition; Collaborate with a global
network of talented professionals, bringing diverse perspectives and expertise
from around the world.
- Career Development: MSF provides many learning
resources (online learning resources, regular trainings – including language,
Peer to peer learning.
- Mobility: You will have opportunities to
travel abroad for work, meetings, trainings and workshops; giving you a chance
to experience different cultures and broaden your professional network.
- Annual home leave ticket: To be taken once every year for
both staff and eligible dependents back to their home country for vacation.
Only applicable to non-Kenyans and based on individual & administrative
status.
Application Process:
- The vacancy
closing date is: 11th November 2026.
- This vacancy is open exclusively to internal
candidates (current MSF staff). External applications will not be
considered.
- By applying to this position, the applicant confirms they have
read, understood and agreed to fully comply with MSF Charter and MSF Behavioral Commitments and Data Privacy Policy.
- In line with MSF’s Safeguarding Principles, successful candidates
undergo a rigorous vetting / screening process that includes background checks
and self-declaration.
- Applicants are required to submit
a Letter of Motivation and a
Curriculum Vitae (CV) (in English).
If you have any questions regarding your
application, please contact [email protected] before the vacancy closing date.
Kindly use this email only for technical issues related to your
application, for example, if you do not receive an automated response or
encounter problems uploading documents. Applications sent directly to this
email will not be considered.
Information
The protection of
your personal data is important to MSF. By submitting your application, you
consent to MSF using your personal data only for the recruitment process to
have all the information and documents necessary to proceed with the
recruitment, validation of your application and selection of the most suitable
candidate. Your personal data will be treated confidentially. MSF will not use
your personal data in any other way not foreseen for purposes of recruitment.
MSF
is an equal opportunity employer and does not charge any application/
recruitment fee.
MSF is a civil society initiative that brings together individuals committed to
the assistance of other human beings in crisis. As such MSF is by choice an
association. Each individual applying for MSF roles does it out of conviction
and is ready to uphold the values and principles of MSF.